When implementing a change, it is critical to evaluate the change utilizing metrics. Metrics can be qualitative or quantitative in nature. For this Discussion Forum, think about a time that your organization (past or present) underwent a major organizational change initiative. Then, provide answers to the following:
• Share details about the organizational change.
• Explain how the change was assessed and evaluated.
• What type of metrics were utilized?
• What were the benefits and drawbacks associated with the metrics utilized?
• What revisions to the metrics would you make to gather more information about the change initiative? Explain.