For social work and human service agencies, the intersection of organizational culture and cultural diversity represents both a powerful barrier and an equally powerful opportunity for growth and transformation. Drawing on and synthesizing the major theories characterizing organizational change, cultural responsiveness, and multicultural development, propose a step-by-step strategy for carrying out change in an organizational setting that addresses, but is not limited to, the following considerations:
Survival/sustainability
Power differences (internal and external)
Patterns of communication
Measures of effectiveness
Conflict
Readings to consider (attached) : Kirst-Ashman & Hull, Chapters 7; Hyde, C.A. (2004); Chow, J. C. C., & Austin, M. J. (2008); Kezar, A.J. (2001)
