Read and reflect on Chapter 1 and the two articles, 9 Charts Show the Highs and Lows of Supply Chains in Q1 (Links to an external site.), and Creating Real Value for Your Customers (Links to an external site.).
• What is supply chain management?
• What observations do you have on supply chain management and its relationship to different businesses?
o Refer to the article 9 Charts Show the Highs and Lows of Supply Chains in Q1
• How does your organization or one you are familiar with define and create value?
• Why is it important to focus on value creation versus simply solutions and service?
o For these two questions, refer to the article Creating Real Value for Your Customers.
