Benchmarking
Benchmarking
Order Description
Produce a written report comprising:
a. Executive summary (stating what you did, what you found and your
recommendations in approximately � of a page) (200 max words)
b. Main body of report (setting out your findings, options and
recommendations in full, comprising the results of the
benchmarking, the planning considerations to effect improvement
and finally the plan for implementation of your recommendations.
You will need to set out any assumptions here).
(2,000 words max).
c. Summary and conclusions (recommending a course of action) (300
max words).
Part One should include the following in your report to the Board:
� Your key assumptions
� Graphs and tables to demonstrate how the facility is performing against the
benchmarks
� Identification of the key benchmarked items that are of concern including commentary
of the possible reasons for variance
� Your overall assessment of the facility.
PART TWO:
Using the assessments and analysis about your building gained above, make
recommendations to the board about what to do to improve the performance of the
facility. In this part of the assignment you need to show the following:
� Discuss options/action plan (sell, refurbish, implement alternative practices such as
change maintenance practices, out source some tasks etc.) to improve the key
variances you have selected and discovered by the above process.
� Prepare a high level implementation plan to demonstrate how your actions will be put
into practice (What, who, when and targeted improvement level).

