Discuss a situation you have been in at work where people were complacent about a change. Use the questions below to guide you:
Where did the complacency originate from and how was it dealt with?
Which groups displayed the greatest urgency and which displayed the greatest complacency?
What could have been done to create a greater sense of urgency?
https://youtu.be/sW_PN3BDa0A
https://youtu.be/U5802FBaMSI
