Business Capstone - Organizaitonal Profile Assignment

Order Description you will use the Pro-Tec Summary application's Organizational Profile Section (see link below) and will complete a 2-3 page paper discussing the following from the application: Key points from the Organizational Profile that are relevant to the organization - in particular comment on areas such as:(make sure to answer all areas below, plus at least one additional observation) Organizational Description Organizational Environment Organizational Relationships Organizational Challenges and Advantages Competitive Environment etc. Look at the Profile section and discuss how the organization has addressed their profile with respect to the issues we have looked at, i.e., sustainability and the triple bottom line, the organization as a system, learning organization etc. Click on the link to download the Pro-Tec Summary Application. This document is the basis for this Team Assignment. **Note** this is a large document - about 12MB - so it may take a few minutes to download. https://elearn.sinclair.edu/d2l/lor/viewer/viewFile.d2lfile/44806/31273/Content/pdfs/2007_PROTEC_Application_Summary.pdf 2007 MBNQA Application – Small Business Organizational Profile xviii • Slit and side trim line • Inspection and side trim line • Automatic data acquisition • 3 levels of computer systems • Environmental controls ?? Selective catalytic reduction (NOx) ?? Reverse osmosis (recycle process water) P.1a(5) • Regulatory: ?? EPA (Ohio & US) ?? EPA – NEPT * ?? OSHA ?? OSHA – VPP (STAR Status)* ?? GAAP ?? SOX Act – Applying Best Practices** • Product Requirements: ?? Society or Industry Standards ?? Customer Specifications • Management Systems: ?? ISO 9001 (quality management) ?? ISO/TS 16949 (automotive quality mgmt.) ?? ISO 14001 (environmental) ?? Baldrige Criteria* * Voluntary Participation ** As a 50/50 joint venture partnership, we are not subject to the SOX Act, but we are adopting portions anyway. These standards and programs are integrated, using the Baldrige criteria as a framework, into a single management system. This provides the architecture by which we conduct every aspect of our business. We operate to a standard that exceeds safety and environmental regulatory compliance of OSHA and the EPA, as well as sets an objective of continually exceeding the regulatory expectations of our customers. Safety is the first priority of PRO-TEC, which starts with good housekeeping and defined safety requirements. All our Associates are provided with basic personal protective equipment: long-sleeved cotton work uniforms, steel-toed metatarsal work boots, hard hats, safety glasses, and hearing protection. All confined spaces or danger areas are clearly marked and guarded according to the appropriate regulations with the additional safety precautions documented and enforced. P.1b Organizational Relationships P.1b(1) – PRO-TEC governance is defined by the joint venture partnership agreement. Support, oversight, and direction are provided to PRO-TEC by a Management Committee (board of directors) composed of three executives from each of the parent companies. Strategic plans and annual business plans are presented to this Committee, and policy, performance, regulatory, and governance results are reported at Management Committee meetings held three times per year. Policy compliance auditing, in the areas of accounting, safety, and environmental, is performed by the USS Audit Division with audit reports submitted to both of the parent companies. An outside auditing firm performs annual financial audits also, with its audit reports submitted to the parent companies. P.1b(2) – As shown in Figure P.1-6 the customer requirements are essentially the same within the automotive market segment since we adopt the toughest customer standards as the basis for a common approach to our entire automotive customer base. The appliance segment is accepted only on a limited basis. Figure P.1-6–Key Customer Groups & Market Segments Figure Number Segment Requirements 7.1a1-x 7.2a1-x 7.2a2-x Product Quality 6 On-Time Delivery 10,11 Service 1,8 Automotive (98%) Prod. Development 2-5 1,2,5-8 1-3 Product Quality 6 Appliance On-Time Delivery 10,11 (2%) Service 1,8 3,4 N/A P.1b(3) – See Figure P.1-7 for supplier roles. Figure P.1-7 – Supplier Roles Key Commodity Supplier Interface Substrate USS (3 Mills) Monthly Mtgs. Zinc Suppliers A & B Qtrly. Reviews Others Qualified Suppliers Qtrly. Reviews Outside Processing Customer-Specified EDI Substrate and zinc (together) represent 90% of our material costs, with the substrate price dictated by the terms of the joint venture partnership agreement and the zinc price based primarily on annual contracts negotiated by USS Purchasing. Other (key commodity) suppliers are selected and managed by PRO-TEC Purchasing with quarterly supplier performance evaluations of on-time delivery and customer service. Outside processors provide external (after coating) processing of coils to specific customer order requirements. P.1b(4) – Our most important supplier/partnering relationship (see Figure P.1-8) exists with our USS parent. USS supplies 100% of the sheet steel substrate (substrate) consumed by PRO-TEC under terms of a substrate supply agreement. The way we are legally established is for all product to be marketed by USS under terms of a marketing agreement. A sophisticated supply chain management system tracks substrate supply through customer order fulfillment. Mutually beneficial partnering relationships with some of our most progressive automotive customers have allowed us to develop advanced high strength steels (AHSS). These