Introduction
In today’s hypercompetitive business environment, an organization’s sustainable competitive advantage is derived largely from intangible assets: human, social, and intellectual capital. Human resource professionals enable current and future organizational competitiveness by ensuring that people with the skills, knowledge, and abilities needed to produce these resources are in adequate supply. This is accomplished through employee training, talent management, and performance management.
As a human resource professional, your ability to effectively plan and implement employee training, develop talent management programs, and facilitate performance management will directly contribute to your organization’s success.
As you work on this task, you may find it helpful to reference information found on the Occupational Safety and Health Administration (OSHA) website. Links to the relevant OSHA web pages can be found in the web links section below.
SCENARIO
You are the newly appointed director of training and development for a midsize construction company, Alliah Construction, operating in five states in the northeastern United States. Although you have been on the job for only a short time, a project requires your immediate attention.
One service provided by your company is residential roofing installation, repair, and replacement. Each job is performed by a crew consisting of an on-site supervisor (see the attached “Position Description for Roofing Supervisor”) and laborers with varied skill levels. Although management knows that construction work is inherently dangerous, the company has experienced three serious accidents on roofing jobs in the past month. An accident report from an OSHA inspector identified numerous safety violations that could have contributed to the accidents (see the attached “Injury and Illness Incident Report”).
Senior management has directed you to plan and implement a mandatory training program on workplace safety for all roofing supervisors.
