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information systems management

You must critically assess the mission, goals and importance of information systems management (ISM) in the firm, using your current or future workplace as an example, if possible. You must also define the following terms associated with ISM: “business intelligence”, “enterprise resource planning (ERP)”, “customer relationship management (CRM)”, “data mining”, and” intelligent systems”, and answer the following questions: • Which of these are used in your organization? Why? • Which are not used? Why not?

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